Information seeking behaviour on the internet: an exploratory study in community access centres
DOI:
https://doi.org/10.5007/1518-2924.2008v13n25p156Keywords:
Information seeking behaviour, Digital inclusion, Internet, Information search strategies, Information literacyAbstract
The information seeking behaviour of the users of Internet access centres that are located in two organizations in a town in the interior of the state of Sâo Paulo was studied. These organizations promote free internet access to the community, thereby contributing to the process of digial inclusion. The analysis of the users´ information searching behaviour sought to identify what global search strategy the users used, including search syntax and semantics, information sources and for what the Internet was used. Sixty-one questionnaires with open and closed questions were applied, and the results point to the fact that the users have little familiarity with the Internet, that they carry out one to two searches on average, and that they use few terms in the formulation of the search expression, despite retrieving the information that they require.Downloads
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Copyright (c) 2008 Ariadne Chlöe Mary Furnival, Veridiana Abe
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