Burnout Syndrome in Employees of a Foundation for the Protection and Welfare

Abstract

Burnout is a psychological phenomenon resulting from chronic emotional stress, experienced by professionals in the work that covers the frequent and intense relationship with people in need of care and / or assistance. This study aimed to evaluate the Burnout Syndrome on employees who work in shelters and homes to care for a Foundation for the Protection and Welfare. It also sought to identify associations of the dimensions of burnout with demographic variables, employment, psychosocial and symptoms of stress. Were used as instruments to search the MBI - Maslach Burnout Inventory and a questionnaire for the lifting of other variables. The sample consisted of 73 employees of a Foundation for the Protection and Welfare. The results obtained revealed a risk profile characterized by yourger workers, who have children, work in another institution, dissatisfied with his tasks, remuneration, hygiene in the workplace, promotion opportunities and that perceive as stress intrinsic factors of their work, workload, working hours, type of client, relationship with supervisor and co-workers, and to harmonize work and family. All symptoms of stress were related to the dimensions of the syndrome. Suggestions on further studies finish the job. Keywords: burnout syndrome, occupational stress, MBI.