Stress at work: a case study involving managers of a top nationwide financial organization

Authors

  • Luciano Zille Pereira UFMG - Belo Horizonte - MG
  • Clarissa Daguer Braga UFMG - Belo Horizonte - MG
  • Antônio Luiz Marques UFMG - Belo Horizonte - MG

DOI:

https://doi.org/10.5007/2175-8069.2008v10n21p175

Abstract

This paper presents the main results of a research project that aimed at identifying the main stress factors and diagnosing the occupational stress levels experienced by 191 managers in a large nationwide financial organization working at the organization branch located in the city of Belo Horizonte/MG. The research was conducted under descriptive and explicative research models MTEG (Zille, 2005) and lead to results that pointed out unstable work relations, over dimensioned goals, high levels of worker involvement demanded, work force below actual necessities and poor work inter-relationships as the main stress provokers in managers. Results have shown that 150 out of 168 managers (89,10%) were diagnosed as carrying some level of stress, distributed in the following groups: 59 (35,21%) had low to moderated stress levels;69 (40,97%) had high stress levels and 22 (12,92%) had very high stress levels.

Author Biographies

Luciano Zille Pereira, UFMG - Belo Horizonte - MG

Possui graduação em Psicologia pelo Centro Universitário Newton Paiva Ferreira - ICNPF (1979), especialização em Administração pela UNA, mestrado (1990) e doutorado (2005) em Administração pela UFMG. Atualmente é professor adjunto da Universidade Federal de Minas Gerais.

Mais informações: Currículo Lattes - CNPq.

Clarissa Daguer Braga, UFMG - Belo Horizonte - MG

Mestranda em Administração do Centro de Pós-graduação e Pesquisa em Administração da Universidade Federal de Minas Gerais.

Antônio Luiz Marques, UFMG - Belo Horizonte - MG

Possui graduação em Psicologia pela Universidade Fumec (1979), mestrado em Administração pela Universidade Federal de Minas Gerais (1989) e doutorado em Administração - Aston Business School (1993). É professor Associado na Universidade Federal de Minas Gerais, desde 1993, atuando nos cursos de graduação, especialização, mestrado e doutorado em administração da UFMG. Leciona e orienta alunos de mestrado e doutorado, na UFMG, nas áreas de comportamento e mudanca organizacional, mudança e identidade organizacional, cultura e mudança organizacional, formação e desenvolvimento de RH, desenvolvimento de liderança, impactos de politicas e praticas de gestão de pessoas na motivação, desempenho, carreira, comprometimento, qualidade de vida, estresse no trabalho. Inclusão de PPDs no mercado de trabalho. Desenvolve consultoria e pesquisa diagnóstico, sob encomenda, para empresas publicas e privadas nos temas relacionados, especialmente no desenvolvimento de gestores de organizações publicas e privadas, e inovação de politicas e praticas de gestão de pessoas para o setor público. È bolsista de produtividade em pesquisa do CNPq desde 1993.

Mais informações: Currículo Lattes - CNPq.

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Published

2008-01-01

How to Cite

Pereira, L. Z., Braga, C. D., & Marques, A. L. (2008). Stress at work: a case study involving managers of a top nationwide financial organization. Revista De Ciências Da Administração, 10(21), 175–196. https://doi.org/10.5007/2175-8069.2008v10n21p175

Issue

V. 10, n. 21, maio/agosto de 2008

Section

Articles

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