The lived experience workforce: The importance of respectfully embedding lived experience at all levels of service design and production

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Publicado: jul. 15, 2021

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Fay Jackson
Timoty Fong
Kim Jones
Mark Orr
University of Tasmania

Resumo

Empregar suporte de pares nos serviços de saúde mental está se tornando cada vez mais comum. No entanto, empregar pessoas com experiência de vida em outras funções mais específico é mais raro. Mudar  a cultura  nos serviços para obter melhores resultados tem sido trasnformador.Neste sentido, o recrutamento de pessoas com experiência de vida tem proporcionada mudanças importantes e positivas nas organizações. A Flourish Australia é uma organização administrada pela comunidade especializada em apoio à saúde mental para pessoas com sofrimento psíquico e com deficiência psicossocial. A liderança corajosa e visionária da Flourish Australia usou a ação afirmativa para recrutar pessoas com experiência vivida em todos os níveis da organização. Esta tem sido uma experiência bem-sucedida de garantir que a co-liderança, o co-design e a coprodução de serviços de saúde mental sejam um foco organizacional. Os resultados identificados são enriquecidos pela experiência vivida, incorporada na esperança e nos direitos humanos, em recovery e no bem-estar de cada indivíduo que acessa o serviço. O respeito prestado dà voz a experiência vivida em todos os níveis da organização garantindo reformas significativas, permitindo que ideias visionárias e inovadoras criem raízes e cresçam. A co-liderança de pessoas com experiência vivida em todos os níveis de serviços de saúde mental e bem-estar para a comunidade aponta um caminho para o futuro. A Flourish Australia abraçou essa ideia valorizando a experiência vivida. Este artigo demonstra como a co-liderança transforma pensamentos, vidas, serviços e comunidades em nível individual e coletivo  rompendo com tiranias e baixas expectativas de pessoas com experiência vivida ao responder às esperanças e necessidades destas pessoas.

Detalhes do artigo

Como Citar
JACKSON, Fay; FONG, Timoty; JONES, Kim; ORR, Mark. The lived experience workforce: The importance of respectfully embedding lived experience at all levels of service design and production. Cadernos Brasileiros de Saúde Mental/Brazilian Journal of Mental Health, [S. l.], v. 13, n. 36, p. 82–96, 2021. Disponível em: https://periodicos.ufsc.br/index.php/cbsm/article/view/82117. Acesso em: 23 nov. 2024.
Edição
v. 13 n. 36 (2021): Serviços, programas e políticas de saúde mental orientadas por Recovery e cidadania - panorama internacional - Parte II
Seção
Artigos originais
Creative Commons License
Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.

A publicação é de Acesso Aberto (Open Access) e enquadrada em um modelo de licença Creative Commons – atribuição CC BY (https://creativecommons.org/licenses/by/4.0/). Esta licença permite que outros distribuam, remixem, adaptem e criem a partir do trabalho, mesmo para fins comerciais, desde que  atribuam o devido crédito pela criação original. 

Biografia do Autor

Fay Jackson

Bachelor of Creative Visual Arts. Diploma of Education. Certified Principal Master Trainer, Expert by Experience, General Manager, Inclusion, Flourish Australia, Brunswick Heads, New South Wales, Australia

Timoty Fong

General Manager - People and Culture, Master of Applied Psychology, Bachelor of Science (Psychology), Registered Psychologist, Flourish Australia, Sydney, Australia

Kim Jones

Project Officer, Inclusion, Flourish Australia, Sydney Australia

Mark Orr, University of Tasmania

CEO, Bachelor of Science (Hons), Master of Health Service Management, Master of e-Health (Health Informatics), Registered Psychologist, Flourish Australia, Sydney, Australia

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