The Rationalization of Work of Social Workers at INSS

Authors

DOI:

https://doi.org/10.1590/%25x

Abstract

This article examines the influence of rationalization on the activities of social workers who implement social security policy, specifically at the National Social Security Institute (INSS). The study is based on data collected through questionnaires given to a particular group of social workers who serve at the social security agencies of the INSS and an analysis of their work routines. The analysis found that at INSS the implementation of mechanisms for the rationalization of the tasks of the social workers is at an advanced stage, and has been used to increase the productivity of professionals and to restrict workers access to their rights.

 

Author Biographies

Evaristo Emigdio Colman Duarte, Universidade Estadual de Londrina

Doutor em história pela UNESP (2002)

Professor da Universidade Estadual de Londrina

Fernanda C. de Oliveira Prado, Universidade Estadual de Londrina

Mestrado em Serviço Social pela Universidade Estadual de Londrina
Assistente Social do INSS

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Published

2016-03-16

Issue

Vol. 18 No. 2 (2015): Estado e política social na América Latina: Previdência Social

Section

Thematic space

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