Public managers and the development of managerial competencies: a study at a Federal Institute of Education

Abstract

The development of managerial competencies is crucial for public managers, directly impacting the effectiveness of public administration. This study addresses research conducted at the Federal Institute of Education, Science, and Technology of Rondônia, Colorado do Oeste campus, on the development of managerial competencies among employees appointed to management positions, but without receiving adequate training. The objective was to identify how these competencies develop in the daily lives of these managers. Using a qualitative approach and the case study method, semi-structured interviews were conducted with managers at IFRO – Colorado do Oeste Campus, and the collected data were analyzed based on Bardin's assumptions. The results indicate that managerial learning predominantly occurs through experience. Seven learning modalities were identified, divided between formal processes, such as training, and informal ones, such as the exchange of experiences and the resolution of daily problems. The lack of initial training is partially compensated by these continuous learning modalities. It is concluded that the development of managerial competencies at IFRO occurs during the execution of daily activities in the work environment. This happens through reflective practice, where managers integrate their professional and social experiences, learning through both formal and informal means. This continuous learning process highlights the importance of fostering an environment that values practical learning and reflection on lived experiences.