Management indicators in conflict with quality indicators? Economic lessons to university management

Abstract

Indicators are essential management tools for monitoring and evaluating activities at institutions. This research aims to analyze the effectiveness of university management indicators in relation to academic quality indicators, highlighting their positive and negative correlations. From a quantitative approach, a documentary research has been used so as to analyze the evolution of indicators. In order to identify the relationship between these two groups, we used the Pearson Correlation Coefficient test. The results showed that the REUNI Program has influenced performance management indicators positively on AIPE, Conceito CAPES and IQCD. As yet, the significant CCAE increase and the TSG reduction may be also highlighted. . With regard to academic quality indicators, it was found that the didactic-pedagogic and infrastructure variables must be improved. Another important aspect refers to the effective students participation in the ENADE. The correlation tests identified relationship between management indicators and the General Index of Courses (IGC).As yet, a strong correlation has been identified between IQCD indicators and Conceito CAPES.