Work, unemployment and identity: a case study in a privatized telecommunications' sector company
Abstract
Globalization and the neo-liberal model have created transformations in the world of work. Processes such as the end of employment, outsourcing, flexibility and increased precariousness have become part of the current agenda in organizations while the State is moving away from its role of promoting welfare and passing this responsibility to the private sector. The Brazilian telecommunications sector, formerly dominated by state-companies, is representative of this trend. This paper presents the results of a study that sought to hear those who lost their jobs at a state-owned telecommunications company in Santa Catarina. The statements of these subjects show that their identity as a class that lives from work was strongly affected. Social exclusion is accompanied by the sense of fear and suffering before the experience of being fired and often of being part of the reserve army of the unemployed.
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