O Papel de Uma Universidade Corporativa para o desenvolvimento da Aprendizagem Organizacional: Análise de uma Empresa de Serviços de Saúde

Abstract

This study examines the corporate university of a hospital service organization, investigating how corporate education can foster construction of knowledge among employees. In this case study, qualitative, interviews were held with managers, faculty and staff involved in the corporate university of the selected firm. The results show that programs in the corporate university officials develop skills aimed at the company’s strategic objectives. However, the exclusive use of the modality of classroom courses, its limitation to the workforce and the absence of specific mechanisms of evaluation are critical points of this model.