The deployment projects office (PMO) of the state university of Mato Grosso do Sul: an innovative initiative in public management

Abstract

This study highlights the importance of creating a Projects Office (PMO) in a Public University as effective element in the decision making of administrative processes. The innovative initiative on university management started in October 2011 and the PMO implementation project in the State University of Mato Grosso do Sul - UEMS follows the PMBOK Guide, published by the Project Management Institute (PMI), in the United States of America 1969. The Guide sets out five processes for deploying a PMO: 1) survey of organizational structure (survey of problems); 2)  identification  and  choice  of  methodologies  (software);  3)  customization  (training);  4) disclosure (change of organizational culture); and, 5) project management. The methodology adopted for the study was a case study with the steps of awareness through lectures, training so that could arrange the key problems of their University Units, with the aim of obtaining an inventory of democratic and participatory analysis of the results achieved. In UEMS, the work was covered their fifteen university units and the office model of projects which was adopted was the “PMO Strategic  Level”  (level  3),  with  unfolding along the managers,  directors  and University Units  (level  2) until  the Operating sectors (level  1).  This article reports how was developed the first three phases of the process of implementing the projects office of the UEMS and their significant contribution in the management of the projects and the positive results achieved with this management.