The relationship of theoretical models of public administration and socioemotional competences: a case study in the local management committee of the Instituto Federal Catarinense - Campus Camboriú

Abstract

Risk Management takes place in a social context, needing to be shared by people who are directly affected by the set of risks. In this context, this article presents the result of the analysis of the relationship between the theoretical models of public administration and the socio-emotional competencies required of public servants on the Local Risk Management Committee of the Instituto Federal Catarinense - Campus Camboriú. The research is classified as descriptive, of the type of case study and analysis by the quantitative and qualitative method. The study identifies a balance between the New Public Administration and the New Public Service. As for skills, the Conscientiousness and Kindness factor stand out as the most relevant for the exercise of the function. It is important to highlight that in the theoretical models of public administration and in socio-emotional competences there is no relationship of better or worse classification, these being abstract and theoretical models that support an observation of the main management characteristics. However, the study shows, especially in the conception of civil servants, the need to train and develop the socio-emotional competences fundamental to the exercise of the activities of the members of the Local Committee of the researched Institution.