Proposal of a generics individual competence development plan lined up to enterprise strategy

Abstract

This article describes the results of a study that propose a Competencies Development Plan for an Agency of a traditional Brazilian financial institution from the identification of generic individual competencies. The study disclosed that the Agency needs to develop six competencies: communication, products and services, negotiation, internal self-development, internal processes and teamwork. The research results, in relation to the domain level, denote to a technics competence priorization. The study suggests a development plan orientated for the search of significant improvement in employees perceptions in relation to generic individuals competencies seeking to help the enterprise in strategy establishment.