Organizational support and learning: analysis in the light of the cooperative context

Authors

DOI:

https://doi.org/10.5007/2175-8077.2024.e89812

Keywords:

Organizational support, Organizational learning, Agricultural cooperative

Abstract

Goal: This study aims to analyze the influence of the perception of support on the factors that enhance organizational learning from the perspective of employees working in an agricultural cooperative.

Methodology/approach: A descriptive and quantitative research was conducted with the participation of 262 employees from an agricultural cooperative located in Rio Grande do Sul, Brazil. The data collection instrument consisted of the reduced version of the Perceived Organizational Support Scale (POS-R) and the Organizational Learning Scale.

Originality/relevance: Organizational support and learning emerge as mechanisms to promote personal fulfillment and well-being among the individuals in the studied cooperative.

Main findings: It is observed that Performance Management Practices and Promotion and Reward Practices (organizational support) influence the enhancers of organizational learning in this cooperative.

Theoretical contributions: This study contributes by providing a quantitative analysis that highlights how specific performance management and promotion/reward practices influence learning. It also emphasizes the importance of validated and reliable instruments for data collection.

Management Contribution: These findings provide a solid foundation for managers to develop and implement policies and practices that not only benefit employees individually but also enhance the performance and sustainability of the organization as a whole.

Author Biographies

Amanda Oliveira Ramadam, Federal University of Santa Maria

PhD in Administration from the Postgraduate Program in Administration (PPGA) at the Federal University of Santa Maria (UFSM), in the line of research People Management and Organizational Behavior.

Vania de Fátima Barros Estivalete, Federal University of Santa Maria

PhD in Agribusiness from the Federal University of Rio Grande do Sul (UFRGS). Retired Full Professor of the Department of Administrative Sciences at the Federal University of Santa Maria (UFSM). Volunteer Professor of the Postgraduate Program in Administration at UFSM.

Jaime Peixoto Stecca, Federal University of Santa Maria

PhD in Administration from the University of São Paulo (USP). Full Professor at the Federal University of Santa Maria based at the Polytechnic College.

Tarízi Cioccari Gomes Cogo, Federal University of Santa Maria

PhD in Administration from the Postgraduate Program in Administration (PPGA), Research Line People Management and Organizational Behavior, at the Federal University of Santa Maria (UFSM).

References

Afzali, A., Motahari, A. A., & Hatami-Shirkouhi, L. (2014). Investigating the influence of perceived organizational support, psychological empowerment and organizational learning on job performance: an empirical investigation. Tehnicki Vjesnik-Technical Gazette, 21(3), 623-629.

Angelim, G. P., & Guimarães, T. A. (2003). Potencial de aprendizagem organizacional e qualidade de gestão: um estudo multicaso em organizações públicas brasileiras. In Anais do 47º Encontro da ANPAD, Curitiba, PR, (pp. 1-16).

Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.

Botoli, W., Mozzato, A. R., & Sgarbossa, M. (2024). Universidade Corporativa e Aprendizagem Organizacional. Desafio Online, 12(1). https://doi.org/10.55028/don.v12i1.17677

Camps, J.; Rodríguez, H. (2011). Transformational leadership, learning, and employability:

Effects on performance among faculty members. Personnel Review, 40(4), 423-442. https://doi.org/10.1108/00483481111133327

Choi, W., Goo, W., & Choi, Y. (2022). Perceived organizational support and knowledge sharing: a moderated-mediation approach. Sage Open, 12(2). https://doi.org/10.1177/21582440221089950

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of management, 31(6), 874-900. https://doi.org/10.1177/014920630527960

Coelho, A. C., & Cunha, J. V. (2007). Regressão linear múltipla. Análise multivariada: para os cursos de administração, ciências contábeis e economia. São Paulo: Atlas, 131-231.

Correia-Lima, B. C., Loiola, E., & Leopoldino, C. B. (2017). Revisão bibliográfica de escalas de aprendizagem organizacional com foco em seus processos e resultados, em seus enablers ou em aprendizagem e desempenho. Organizações & Sociedade, 24, 509-536. https://doi.org/10.1590/1984-9240828

Dodgson, M. (1993). Organizational learning: a review of some literatures. Organization studies, 14(3), 375-394. https://doi.org/10.1177/017084069301400303

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500. https://doi.org/10.1037/0021-9010.71.3.500

Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812–820. https://doi.org/10.1037/0021-9010.82.5.812

Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. American Psychological Association. https://doi.org/10.1037/12318-000

Figueiredo, V., & Franco, M. (2018). Factors influencing cooperator satisfaction: A study applied to wine cooperatives in Portugal. Journal of Cleaner Production, 191, 15-25. https://doi.org/10.1016/j.jclepro.2018.04.177

Goh, S., & Richards, G. (1997). Benchmarking the learning capability of organizations. European management journal, 15(5), 575-583. https://doi.org/10.1016/S0263-2373(97)00036-4

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2009). Análise multivariada de dados. Porto Alegre, RS: Bookman editora.

Islam, T., Ahmed, I., & Ahmad, U. N. B. U. (2015). The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention. Nankai Business Review International, 6(4), 417-431. https://doi.org/10.1108/NBRI-01-2015-0002

Kim, D. H. (1998). The link between individual and organizational learning. In D. A. Klein (Org.), The strategic management of intellectual capital (Cap. 4, pp. 41-62). Butterworth-Heinemann. https://doi.org/10.1016/B978-0-7506-9850-4.50006-3.

Martin, J., Elg, M., Wallo, A., & Kock, H. (2018). Four facets of learning in performance measurement. International Journal of Productivity and Performance Management, 67(9), 1608-1624. https://doi.org/10.1108/IJPPM-11-2017-0320

Neves, E. O., & Steil, A. V. (2019). Medidas da aprendizagem organizacional: revisão de literatura e agenda de pesquisa. Organizações & Sociedade, 26, 708-728. https://doi.org/10.1590/1984-9260915

Neder, R., & de Souza Bido, D. (2017). Tendências de pesquisa em Aprendizagem Organizacional. Revista Organizações em Contexto, 13(25), 323-344. DOI:10.15603/1982-8756/roc.v13n25p323-344

Nataraajan, R., Ndubisi, N. O., & Al–Shuridah, O. (2020). Antecedents to high (low) performances by international technology ventures. Journal of Global Scholars of Marketing Science, 30(4), 423-436. https://doi.org/10.1080/21639159.2020.1775493

Organização das Cooperativas Brasileiras (2020). Anuário do Cooperativismo Brasileiro. https://www.ocb.org.br/publicacao/53/anuario-do-cooperativismo-brasileiro-2019

Organização das Cooperativas do Estado do Rio Grande do Sul (2020). Expressão do Cooperativismo Gaúcho. http://www.sescooprs.coop.br/app/uploads/2019/07/expressao-cooperativismo-gaucho-2019-07-03.pdf

Oliveira-Castro, G. A. D., Pilati, R., & Borges-Andrade, J. E. (1999). Percepção de suporte organizacional: desenvolvimento e validação de um questionário. Revista de Administração Contemporânea, 3, 29-51. https://doi.org/10.1590/S1415-65551999000200003

Pestana, M. H., & Gageiro, J. N. (2008). Análise de dados para ciências sociais: a complementaridade do SPSS. 2ed. Sílabo: Lisboa.

Queiroga, F., Brandão, H. P., & Borges-Andrade, J. E. (2015). Escala de percepção de suporte organizacional–versão reduzida. In K. Puente-Palacios, & A. L. Peixoto (Orgs.), Ferramentas de diagnóstico para organizações e trabalho: um olhar a partir da psicologia. (Cap 5. pp. 272-283) Porto Alegre: Artmed.

Ramadam, A. O., Estivalete, V. D. F. B., Trevisan, M., & da Silva, C. C. (2024). Relações Entre Suporte e Aprendizagem Organizacional no Setor Cooperativo. Administração Pública e Gestão Social, 16(2), 1-15. https://doi.org/10.21118/apgs.v16i2.15320

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714. https://doi.org/10.1037/0021-9010.87.4.698

Swieringa, J.; Wierdsma, A. (1995). La organización que aprende. Delaware: Addison-Wesley.

Tamayo, M. R., & Tróccoli, B. T. (2002). Exaustão emocional: relações com a percepção de suporte organizacional e com as estratégias de coping no trabalho. Estudos de Psicologia (Natal), 7, 37-46. https://doi.org/10.1590/S1413-294X2002000100005

Tian, G., Cai, H., & Jiang, Y. (2018). A study of the effects of organizational support on organizational learning based on knowledge management. Eurasia Journal of Mathematics, Science and Technology Education, 14(5), 1979-1986. https://doi.org/10.29333/ejmste/83652

Tremblay, M., & Landreville, P. E. (2015). Information sharing and citizenship behaviors: Mediating the roles of empowerment, procedural justice, and perceived organizational support. International Journal of Business Communication, 52(4), 347-368. https://doi.org/10.1177/2329488414525459

Zagenczyk, T. J., Purvis, R. L., Cruz, K. S., Thoroughgood, C. N., Sawyer, K. B. (2021). Context and social exchange: perceived ethical climate strengthens the relationships between perceived organizational support and organizational identification and commitment. The International Journal of Human Resource Management, 32(22), 4752-4771. https://doi.org/10.1080/09585192.2019.1706618

Zahoor, N., Donbesuur, F., Christofi, M., Miri, D. (2022). Technological innovation and employee psychological well-being: The moderating role of employee learning orientation and perceived organizational support. Technological Forecasting and Social Change, 179, 121-610. https://doi.org/10.1016/j.techfore.2022.121610

Published

2024-10-18

How to Cite

Ramadam, A. O., Estivalete, V. de F. B., Stecca, J. P., & Cogo, T. C. G. (2024). Organizational support and learning: analysis in the light of the cooperative context. Revista De Ciências Da Administração, 26(66), 1–26. https://doi.org/10.5007/2175-8077.2024.e89812

Similar Articles

<< < 16 17 18 19 

You may also start an advanced similarity search for this article.