The nexus between records management and digital government in Cuba: analysis of the regulatory framework

Authors

DOI:

https://doi.org/10.5007/1518-2924.2024.e96244

Keywords:

Records Management, Digital Government

Abstract

Objetivo: This article proposed to elucidate the nexus between records management and the development of the Cuban digital government, supported by the national regulatory framework.

Methods: The research is a case study. The analytical-synthetic method and the documentary analysis technique were applied. The legal and technical normative base was examined based on questions and parameters.

Results: The review of archival legal standards made it possible to identify weaknesses in records management. The solution was associated with the assumption of the ISO 15489-1 standard and the complementary ones on the management of digital records.

Conclusions: The weaknesses of the archival legal framework and the absence of international technical standards in the national regulatory framework make it difficult to have an effective link between records management and digital government in Cuba.

Downloads

Download data is not yet available.

Author Biographies

Jorge del Castillo Guevara, University of Havana

Degree in Library Science and Information Science and Doctor in Information Science from the University of La Habana. He is an expert in Policies of the Directorate of Documentary Management and Archives of the Ministry of Science, Technology and the Environment. Adjunct Professor at the Faculty of Communication at the University of La Habana and collaborating professor at the Center for Public Administration Studies at the University itself. National representative in the Group of Experts of the Red Iberoamericana de la Enseñanza Archivística Universitaria (GERIBEAU). Active member of the Latin American Archives Association (ALA). He is part of the National Technical Committee no. 15 of Bibliographic Information and Documentation. He has participated in several national research projects. He has taught in undergraduate and postgraduate courses in national and international contexts. He specializes in Archivistics and Documentary Management topics

Rosa Lidia Vega-Almeida, BioCubaFarma Business Group

Graduate in Library Science, Scientific-Technical Information and Library Science and Master in Library Science and Information Sciences from the University of Havana. She holds a doctorate in Information Sciences "Cum Laude" from the University of Granada in Spain. Assistant Researcher. Professor of the Doctoral Program of Information Sciences at the Faculty of Communication of the University of Havana. Information analyst (Strategic Intelligence) and R&D&I project advisor for the Information Technology Company. She is the author of scientific articles published in national and foreign magazines, and 90 presentations. She has received scholarships for postgraduate training abroad, and awards and recognitions granted by professional associations and the BioCubaFarma business group.

References

AMBIRA, C. M.; KEMONI, H. N.; NGULUBE, P. A framework for electronic records management in support of e-government in Kenya. Records Management Journal, [S. l.], v. 29, n. 3, p. 305-319, 2019. DOI: https://doi.org/10.1108/RMJ-03-2018-0006. Disponible em: https://www.emerald.com/insight/content/doi/10.1108/RMJ-03-2018-0006/full/html. Acesso em: 12 ene. 2023.

ARMAS URQUIZA, R de.; ARMAS SUÁREZ, A de. La informatización de la sociedad. En: TABARES NEYRA, L. Administración pública: conceptos y realidades. La Habana: Editorial de Ciencias Sociales, 2018. p. 245-279.

BOUNABAT, B. From e-Government to digital Government: Stakes and Evolution Models. Electronic Journal of Information Technology, [S. l.], v. 10, p. 8-21, 2017. Disponível em: http://www.webmail.revue-eti.net/index.php/eti/article/view/117. Acesso em: 10 mar. 2023.

BROOKS, J. Perspectives on the relationship between records management and information governance. Records Management Journal, [S. l.], v. 29, n. 1/2, p. 5-17, 2019. DOI: https://doi.org/10.1108/RMJ-09-2018-0032. Disponível em: https://www.emerald.com/insight/content/doi/10.1108/RMJ-09-2018-0032/full/html. Acesso em: 12 ene. 2023.

CARRERA HERNÁNDEZ, A.P. El gobierno digital en la gestión municipal, algunas ideas para su aprovechamiento. México: Instituto Hacendario del Estado de México, 2020.

CASTILLO GUEVARA, J del.; LOBELLE FERNÁNDEZ G.; VEGA-ALMEIDA, R.L. Propuestas de criterios e indicadores de gestión documental para el gobierno digital en Cuba. Bibliotecas: Anales de Investigacion, La Habana, v. 19, n. 1, p. 1-16, 2023. Disponível em: http://revistas.bnjm.sld.cu/index.php/BAI/article/view/511. Acesso em: 20 feb. 2023.

COMISIÓN EUROPEA. Declaración Europea sobre los Derechos y Principios Digitales para la Década Digital. [S. l.], 2022. Disponível em: https://digital-strategy.ec.europa.eu/es/library/european-declaration-digital-rights-and-principles. Acesso em: 12 ene. 2023.

CUBA. Contraloría General de la República de Cuba. Resolución n. 60, de 2011. Sobre las Normas del Sistema de Control Interno. Gaceta Oficial de la República de Cuba, La Habana, Edición Extraordinária, n. 13., p. 39-50, 3 de março de 2011. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/go_x_013_2011.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Estado. Decreto Ley n. 335, de 2015 Del Sistema de Registros Públicos de la República de Cuba. Gaceta Oficial de la República de Cuba, La Habana, Edición Extraordinária, n. 40., p. 581-587, 14 de dezembro de 2015. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/go_x_40_2015.pdf. Acesso em: 12 ene 2023.

CUBA. Ministerio de Comunicaciones. Política integral para el perfeccionamiento de la informatización de la sociedad en Cuba. [S. l.: s. n.], 2017. Disponível em: https://siteal.iiep.unesco.org/sites/default/files/sit_accion_files/11171.pdf. Acesso em: 12 ene 2023.

CUBA. [Constitución (2019)]. Constitución de la República de Cuba. Gaceta Oficial de la República de Cuba, Extraordinaria, La Habana, n. 5., p. 69-116, 10 de abril 2019a. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2019-ex5.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto n. 359, de 2019. Sobre el Desarrollo de la Industria Cubana de Programas y Aplicaciones Informáticas. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinaria, n. 45., p. 778-786, 4 de julho de 2019b. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2019-o45.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto n. 360, de 2019. Sobre la Seguridad de las Tecnologías de la In¬formación y la Comunicación para la informatización de la sociedad y la defensa del Ciberespacio Nacional. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinaria, n. 45., p. 778-786, 4 de julho de 2019c. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2019-o45.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Estado. Decreto Ley n. 370, de 2019. Sobre la informatización de la sociedad cubana. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinaria, n. 45., p. 763-777, 4 de julho de 2019d. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2019-o45.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto n. 7, de 2020. Reglamento del Sistema Nacional de Gestión Documental y Archivos de la República de Cuba. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 55., p. 1762-1783, 31 de julho de 2020a. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o55.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto n. 9, de 2020. Reglamento del Decreto Ley 6 Del Sistema de Información del Gobierno. Gaceta Oficial de la República de Cuba, La Habana, n. 54. p. 1728-1748, 30 de julho de 2020b. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o54.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Estado. Decreto Ley n. 3, de 2020. Del Sistema Nacional de Gestión Documental y Archivos de la República de Cuba. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 55., p. 1749-1762, 31 de julho de 2020c. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o55.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Estado. Decreto Ley n. 6, de 2020. Del Sistema de Información del Gobierno. Gaceta Oficial de la República de Cuba, La Habana, n. 54. p. 1721-1728, 30 de julho de 2020d. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o54.pdf. Acesso em: 12 ene 2023.

CUBA. Ministerio de Ciencia, Tecnología y Medio Ambiente. Resolución n. 201, de 2020. Lineamientos Generales para la Conservación de las Fuentes Documentales de la República de Cuba. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 55., p. 1783-1796, 31 de julho de 2020e. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o55.pdf. Acesso em: 12 ene 2023.

CUBA. Ministerio de Ciencia, Tecnología y Medio Ambiente. Resolución n. 202, de 2020. Lineamientos Generales para la Digitalización de las Fuentes Documentales de la República de Cuba. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 55., p. 1796-1800, 31 de julho de 2020e. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-o55.pdf. Acesso em: 12 ene 2023.

CUBA. Ministerio de Justicia. Resolución n. 484, de 2020. Reglamento sobre la Organización y el Funcionamiento de la Ficha Única del Ciudadano. Gaceta Oficial de la República de Cuba, La Habana, Edición Extraordinária, n. 67. p. 505-509, 30 de novembro de 2020g. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2020-ex67.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Estado. Decreto Ley n. 35, de 2021. De las Telecomunicaciones, las Tecnologías de la Información y la Comunicación. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 92., p. 2525-2548, 17 de agosto de 2021a. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2021-o92.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto n. 42, de 2021. Reglamento General de Telecomunicaciones y las Tecnologías de la Información y la Comunicación y el Uso del Espectro Radioeléctrico. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 92., p. 2548-2562, 17 de agosto de 2021b. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2021-o92.pdf. Acesso em: 12 ene 2023.

CUBA. Consejo de Ministros. Decreto. n. 43, de 2021. Reglamento sobre el Uso del Espectro Radioeléctrico. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 92., p. 2562-2575, 17 de agosto de 2021c. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2021-o92.pdf. Acesso em: 12 ene 2023.

CUBA. Ministerio de Comunicaciones. Resolución n. 105, de 2021. Reglamento sobre el Modelo de Actuación Nacional para la Respuesta a Incidentes de Ciberseguridad. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 92., p. 2575-2601, 17 de agosto de 2021c. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2021-o92.pdf. Acesso em: 12 ene 2023.

CUBA. Asamblea Nacional del Poder Popular. Ley n. 149, de 2022. De Protección de Datos Personales. Gaceta Oficial de la República de Cuba, La Habana, Edición Ordinária, n. 90., p. 2463-2476, 25 de agosto de 2022. Disponível em: https://www.gacetaoficial.gob.cu/sites/default/files/goc-2022-o90_0.pdf. Acesso em: 12 ene 2023.

ERKUT, B. From Digital Government to Digital Governance: Are We There Yet? Sustainability, [S. l.], v. 12, 2020. DOI:10.3390/su12030860. Disponível em: https://www.mdpi.com/2071-1050/12/3/860. Acesso em: 12 ene. 2023.

FINDLAY, C. Crunch time: the revised ISO 15489 and the future of recordkeeping. Archives and Manuscripts, [S. l.], v. 46, n. 2, 2018. DOI: https://doi.org/10.1080/01576895.2018.1451755. Disponível em: https://www.tandfonline.com/doi/full/10.1080/01576895.2018.1451755. Acesso em: 12 ene. 2023.

FRONTONI, E. et al.. Trusted Data Forever: Is AI the Answer? arXiv preprint arXiv:2203.03712, 2022. https://doi.org/10.48550/arXiv.2203.03712. Disponível em: https://arxiv.org/abs/2203.03712. Acesso em: 12 mar. 2023.

GARCÉS, R. et al. Guía para la gestión de gobierno digital en municipios cubanos. La Habana: Editorial UH, 2019.

GEOFFREY, Y. Trust and context in cyberspace. Archives & Records, [S. l.], v. 34, n. 2, p. 214-234, 2013. DOI: http://dx.doi.org/10.1080/23257962.2013.825207. Disponível em: https://www.tandfonline.com/doi/full/10.1080/23257962.2013.825207. Acesso em: 16 ene. 2023.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 15489-1: Information and Documentation Records Management. Part 1: Concepts and principles. Geneva: ISO, 2016.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO) ISO 30300: Information and documentation. Records management. Core concepts and vocabulary. Geneva: ISO, 2020.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 30301: Information and documentation. Management system for records. Requirements. Geneva: ISO, 2019.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 30302: Information and documentation. Management system for records. Guidelines for implementation. Geneva: ISO, 2015.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 23081-1: Information and documentation – Record management Processes – Metadata for records - Part 1: Principles. Geneva: ISO, 2017.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 23081-2: Information and documentation. Record management Processes. Metadata for records. Part 2: Conceptual and implementations issues. Geneva: ISO, 2021.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 23081-3: Information and documentation. Managing metadata for records. Part 3: Self-assessment method. Geneva: ISO, 2011.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 16175-1: Information and documentation. Principles and functional requirements for records in electronic office environment — Part 1: Overview and statement of principles. Geneva: ISO, 2010.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 16175-2: Information and documentation. Principles and functional requirements for records in electronic office environment — Part 2: Guidelines and functional requirements for digital records management systems. Geneva: ISO, 2011.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 16175-3: Information and documentation. Principles and functional requirements for records in electronic office environment — Part 3: Guidelines and functional requirements for records in business systems. Geneva: ISO, 2011.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 18128: Information and documentation. Risk assessment for records processes and systems. Geneva: ISO, 2014.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 26122: Information and documentation. Work process analysis for records. Geneva: ISO, 2008.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). ISO 14721: Space data and information transfer systems — Open archival information system (OAIS) — Reference model. Geneva: ISO, 2012.

JANOWSKI, T. Digital government evolution: From transformation to contextualization. Government Information Quarterly, [S. l.] v. 32, p. 221-236, 2015. DOI: https://doi.org/10.1016/j.giq.2015.07.001. Disponível em: https://www.sciencedirect.com/journal/government-information-quarterly. Acesso em: 10 mar. 2023.

JANSSEN, M. et al. Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling. Public Management Review, [S. l.], v. 20, n. 5, p. 647-671, 2018. DOI: https://doi.org/10.1080/14719037.2017.1305689. Disponível em: https://www.tandfonline.com/doi/full/10.1080/14719037.2017.1305689. Acesso em: 20 mar. 2023.

LEE-GULLEY, P; DRUDI, J. Records Management/Records Retention Risk Considerations. In: SUVEIU, V. A. Routledge handbook of risk management and the law. [S. l.], Routledge, 2022.

MASEH, E. E-government implications for records management in Africa – a review of literature. Journal of The South African Society of Archivists, Grahamstown, v. 49, 2016. Disponível em: https://www.ajol.info/index.php/jsasa/article/view/138459. Acesso em: 20 mar. 2023.

MENA MUGICA, M.M; DEL CASTILLO GUEVARA, J. Integración de los enfoques de gestión documental y gestión de riesgos para el tratamiento de la información como evidencia de actos y transacciones organizacionales. Revista Cubana de Información en Ciencias de la Salud, La Habana, v. 29, n 2, 2018. Disponível em: http://scielo.sld.cu/scielo.php?pid=S2307-21132018000200007&script=sci_arttext&tlng=en Acesso em: 23 ene. 2023.

MNJAMA, N.; WAMUKOYA. J. E-government and records management: an assessment tool for e-records readiness in government. The Electronic Library, [S. l.], v. 25, n. 3, p. 274 – 284, 2007. DOI: http://dx.doi.org/10.1108/02640470710754797. Disponível em: https://www.emerald.com/insight/content/doi/10.1108/02640470710754797/full/html. Acesso em: 20 mar. 2023.

NACIONES UNIDAS. Encuesta sobre E-Gobierno 2020. Gobierno digital en la década de acción para el desarrollo sostenible. Nueva York, 2020. Disponível em: https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2020-Survey/2020%20UN%20E-Government%20Survey%20(Full%20Report).pdf. Acesso em: 22 mar. 2023.

NACIONES UNIDAS. E-Government Survey 2022. The future of Digital Government. New York, 2022. Disponível em: https://desapublications.un.org/sites/default/files/publications/2022-09/Web%20version%20E-Government%202022.pdf. Acesso em: 22 mar. 2023.

NATIONAL ARCHIVES AND RECORD ADMINISTRATION (NARA). Electronic Records Management Initiative (ERM). [S. l.], 2020. Disponível em: https://www.archives.gov/records-mgmt/initiatives/erm-overview. Acesso em: 22 mar. 2023.

ORGANIZACIÓN DE COOPERACIÓN Y DESARROLLO ECONÓMICOS (OCDE). Indice de gobierno digital. Resultados y mensajes clave. [S. l.], 2019. Disponível em: http://www.oecd.org/gov/digital-government/digitalgovernment-index-2019-highlights-es.pdf. Acesso em: 22 mar. 2023.

ROBERTSON, S. P.; VATRAPU, R.K. Digital Government. Annual Review of Information Science and Technology, [S. l.], v. 44, n. 1, p. 317-364, 2010. DOI: https://doi.org/10.1002/aris.2010.1440440115. Disponível em: https://asistdl.onlinelibrary.wiley.com/doi/10.1002/aris.2010.1440440115. Acesso em: 20 mar. 2023.

RUIZ JHONES, A; VIDAL LARRAMENDI, J. Conceptos y pilares para la transformación digital. In: RUIZ JHONES, A. et al. Habilitando la transformación digital. La Habana: Editorial UH, 2022. p. 21-37. Disponível em: https://repositorio.uci.cu/bitstream/123456789/10427/1/tomo1digital.pdf. Disponível em: 20 mar. 2023.

TORRES, A. J. E- government: alcance, éxitos y fracasos. Proyecto Knowledge e-gov. [S. l.]: Asociación Columbus Torino; Instituto Mario Boela, 2010. Disponível em: https://www2.congreso.gob.pe/sicr/cendocbib/con4_uibd.nsf/5B33A106FC2C4E2505257C68004F70F5/$FILE/eGov_exitos_y_fracasos_155652-14112008_ita.pdf. Acesso em: 20 mar. 2023.

VEGA ALMEIDA, R. L. Influencia del paradigma tecnológico en la organización de la información. ACIMED, [S. l.], v. 15, n. 2, 2007. Disponível em: http://bvs.sld.cu/revistas/aci/vol15_11_06/aci07106.htm. Acesso em: 23 ene. 2023.

UPWARD, F. Structuring the records continuum part one. Post-custodial principles and properties. Archives & Manuscripts, [S. l.], v. 24, n. 2, p. 268-285, 1996. Disponível em: https://publications.archivists.org.au/index.php/asa/article/view/8583. Acesso em: 23 ene. 2023.

ZAPATA CÁRDENAS, C.A. Gestión Documental & Gobierno Electrónico: problemas, retos y oportunidades para los profesionales de información. Bogotá: Archivo General de la Nación de Colombia, 2015.

Published

2024-03-02

How to Cite

DEL CASTILLO GUEVARA, Jorge; VEGA-ALMEIDA, Rosa Lidia. The nexus between records management and digital government in Cuba: analysis of the regulatory framework. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, [S. l.], v. 29, p. 01–21, 2024. DOI: 10.5007/1518-2924.2024.e96244. Disponível em: https://periodicos.ufsc.br/index.php/eb/article/view/96244. Acesso em: 9 nov. 2024.