Information Literacy for Digital Citizens: Examining the Role of Community Libraries in Reducing Misinformation

Authors

DOI:

https://doi.org/10.5007/1518-2924.2026.e110306

Keywords:

Information literacy, Misinformation, Community libraries, Critical pedagogy

Abstract

Objective: This study investigated the potential of community libraries in West Sumatra, Indonesia, to foster information literacy (IL) among digital citizens and to counter misinformation.

Method: The study used mixed-methods design. Through in-depth interviews, focus groups, a patron survey (N=147), and a participatory workshop. The research explored current library roles, assessed patron literacy levels, and co-developed an intervention framework.

Result: The Results revealed that libraries are trusted community hubs but perceive a limited role in digital literacy, constrained by internal skills deficits and external anxieties about compromising their valued neutrality. Patrons exhibited a moderate self-efficacy poorly calibrated to their actual performance on misinformation discernment tasks, relying heavily on social rather than analytical verification heuristics. The co-developed "Community Anchor" framework proposes a reframing of the librarian's role from content provider to facilitated host, connecting community assets and facilitating low-tech critical dialogue.

Conclusions: It can be concluded that leveraging existing social trust requires navigating the tension between activist critical information literacy (CIL) praxis and the community's expectation of political neutrality. This study offers a novel, asset-based model for empowering grassroots institutions as frontline agents of epistemic resilience.

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Author Biographies

Ciptro Handrianto, State University of Padang

Ciptro Handrianto is a lecturer in Department of Nonformal Education, Universitas Negeri Padang, Indonesia

Setiawati Setiawati, State University of Padang

Setiawati is a professor in Department of Nonformal Education, Universitas Negeri Padang, Indonesia

Zahratul Azizah, State University of Padang

Zahratul Azizah is a lecturer and PhD candidate in Department of Nonformal Education, Universitas Negeri Padang, Indonesia

Fitri Dwi Arini, State University of Padang

Fitri Dwi Arini is a lecturer and PhD student in Department of Nonformal Education, Universitas Negeri Padang, Indonesia

Saripah Banseng, Sultan Idris Education University

Saripah Banseng is a lecturer in Department of Iban Language, Sultan Idris Education University, Malaysia

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Published

2026-07-28

How to Cite

HANDRIANTO, Ciptro; SETIAWATI, Setiawati; AZIZAH, Zahratul; ARINI, Fitri Dwi; BANSENG, Saripah. Information Literacy for Digital Citizens: Examining the Role of Community Libraries in Reducing Misinformation. Encontros Bibli: electronic journal of library science, archival science and information science, Florianópolis/SC, Brasil, v. 31, p. 1–27, 2026. DOI: 10.5007/1518-2924.2026.e110306. Disponível em: https://periodicos.ufsc.br/index.php/eb/article/view/110306. Acesso em: 4 aug. 2026.