Aprendizagem Organizacional em Microempresas: seu Processo na Tomada de Decisão de Equipes de Direção
DOI:
https://doi.org/10.5007/2175-8077.2015v17n43p72Abstract
Considerando-se a grande importância das microempresas (MEs) na economia do Brasil, o fato de que muitas são criadas e dirigidas por uma equipe de direção e que o processo de aprendizagem organizacional é central para se entender sua administração, este trabalho buscou explicar o papel do processo na tomada de decisão estratégica dessas equipes nas MEs. Para tanto, realizou-se um estudo de casos múltiplos, com abordagem exploratória e qualitativa a partir de entrevistas com codirigentes (membros de uma equipe de direção) de microempresas paulistas. A análise de dados constatou que o processo não teve papel relevante na tomada de decisão nas MEs. Ele se restringiu à troca de informações técnicas relativas a atividades repetitivas e operacionais, altamente centralizadas. Portanto, para a melhoria da tomada de decisão, seria útil a diminuição da centralização e o aperfeiçoamento das condições para a aprendizagem organizacional.
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