Class, gender and race stereotypes reproduced by generative AI: recommendations for users

Authors

DOI:

https://doi.org/10.5007/1518-2924.2025.e103518

Keywords:

Artificial intelligence, Gender, Race, Class, Stereotypes

Abstract

Objective: To establish recommendations for prosumers to make ethical use of these tools, thus avoiding results that fall into class, race and/or gender stereotypes.

Method: Analysis of documentary material developed by different entities: international institutions (UNESCO and Council of Europe) and companies developing AI tools (OpenAI, Google, Microsoft and Anthropic).

Finding: AI can perpetuate stereotypes as it uses data that reproduces a context where minorities and women are underrepresented. Major corporations claim to have developed codes of conduct and self-regulation. This governance is in line with international recommendations and governs their behaviour, protects them from liability and underpins their CSR. They include recommendations for users in the processes of using the tools.

Conclusions: It is not yet possible to completely avoid biases but it is advisable for users to detect stereotypes and minimise them. Self-regulation contributes to less discriminatory content, as well as incorporating women and minorities as developers. They propose codes of conduct to detect inappropriate content. The findings are useful to encourage a critical perspective and focus on the role of users, to whom recommendations are offered, in a process in which the use of tools is fundamental.

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Author Biographies

Andrea Castro-Martínez, University of Malaga

PhD in Public Relations and Advertising from the University of Malaga, Seville, Cadiz and Huelva with International Mention. Lecturer and researcher at the University of Malaga since 2016. For eight years she was deputy director of the Communication and Design degrees at EADE, headquarters of the University of Wales in Malaga, where she also taught the degrees and the MBA. She has a degree in Audiovisual Communication and in Advertising and PR from the UMA, and has studied several experts and an MBA. She has worked in different media and has been a teacher and communication consultant. Author of more than thirty publications, her lines of research are public relations, strategic communication, internal communication, new forms of advertising and communication with a gender perspective.

José Luis Torres-Martín, University of Malaga

PhD in Audiovisual Communication from the University of Malaga. Professor and researcher at the Department of Audiovisual Communication and Advertising of the Faculty of Communication Sciences at the University of Malaga since 2011. He is currently a member of the PAIDI research group ‘Research on Transformations in the Communication Ecosystem (Transcomunicar)’ and of several research projects (R&D funded by the Government of Spain, University of Malaga, etc). Author of more than forty publications, his research interests are transmedia narratives, social networks and gender studies in audiovisual fiction. He developed his professional activity as editor, camera operator and producer in different Andalusian media for 16 years.

Cristina Pérez-Ordóñez, University of Malaga

Lecturer and researcher in the Department of Audiovisual Communication and Advertising at the University of Malaga (UMA) since 2016. Previously, she developed her professional career in different local, regional and national media, as well as in communication and marketing departments of different organisations. She has also been a lecturer and consultant in marketing and communication for various institutions and companies.

She holds a PhD in Communication with International Mention from the Universities of Malaga, Seville, Cadiz and Huelva, a Master in Strategic Management and Innovation in Communication (UMA) and a Degree in Journalism (UMA). She has carried out research stays at HMKW Berlin (Germany) and Lancaster University (UK). She is a member of the IAMCR, in its Music, Audio and Sound and Visual Culture groups. He has published articles, book chapters and edited monographs in prestigious journals and publishers, as well as participating in various research projects, and is a member of the research group of the Junta de Andalucía Advanced Audiovisual Content (PAIDI SEJ435). His lines of research focus on music festivals and music industry, cultural industries, visual culture and digital communication.

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Published

2025-03-14

How to Cite

CASTRO-MARTÍNEZ, Andrea; TORRES-MARTÍN, José Luis; PÉREZ-ORDÓÑEZ, Cristina. Class, gender and race stereotypes reproduced by generative AI: recommendations for users. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, [S. l.], v. 30, p. 1–26, 2025. DOI: 10.5007/1518-2924.2025.e103518. Disponível em: https://periodicos.ufsc.br/index.php/eb/article/view/103518. Acesso em: 25 mar. 2025.

Issue

Section

Dossier: News scenarios of the Digital Society and the challenges of Generative Artificial Intelligence