Organizational intelligence in the mining industry: strategic foresight for success

Authors

DOI:

https://doi.org/10.5007/1518-2924.2026.e107575

Keywords:

Competitive intelligence, Decision theory, Knowledge management, Information management, Business competitiveness

Abstract

Objective: In an environment of growing uncertainty for the global mining sector, this study aimed to establish an organizational intelligence and surveillance procedure to foster strategic foresight and sustainability at the Empresa Geominera Centro in Cuba.

Methods: A mixed-methods approach was employed, using a purposive sampling of 25 key experts from the company. The diagnosis was conducted by applying a checklist based on the UNE 166006:2018 standard, and its findings were synthesized into a matrix that integrated internal and external factors to inform the procedure's design.

Results: The initial diagnosis revealed low compliance levels in critical areas such as source identification (28.6%) and the systematic dissemination of results, confirming the absence of a formal source inventory. The pilot implementation for the "Dolomita" project generated actionable intelligence that led to direct outcomes: a request from the Technical Directorate to redesign the project timeline and the solicitation of proposals from new technology suppliers.

Conclusion: The implementation of an organizational intelligence and surveillance procedure was shown to be a key tool for bridging the gap between the established scientific literature and operational reality. Its integration with the quality management system enhances the procedure's effectiveness and sustainability, although overcoming the reliance on manual processes through the future adoption of specialized software is recognized as a key challenge.

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Author Biographies

Betsy Mederos-Isaac, Universidade de Havana

Master's Degree in Quality and Environmental Management from the University of Havana.

Karen Pupo-Méndez, Universidade de Havana

Tutor at the University of Havana

Oridayma Tarano-Artigas, Universidade de Havana

Biomaterials Center, University of Havana: Havana, Cuba

Fridel Julio Ramos-Azcuy, Pontifical Catholic University of Ecuador Campus Manabí

Professor and Researcher at the Pontifical Catholic University of Ecuador.

Rosa Mayelin Guerra-Bretaña, Universidade de Havana

Full Researcher (Biomaterials Center) at the University of Havana.

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Capa do periódico Académico Encontros Bibli, da Universidade Federal de Santa Catarina (UFSC). Volume 31, ano 2026 Nela se mostram as mãos de uma pessoa com a pele morena segurando um punhado de terra escura, na qual um pequeno broto verde com duas folhas está plantado. As mãos estão centralizadas na imagem e são enquadradas por um fundo que mostra um solo seco e rachado, sugerindo um ambiente de seca ou desértico. No topo da imagem, o título da publicação, ENCONTROS BIBLI, está em letras maiúsculas brancas. Abaixo, há uma citação entre aspas: "Ética e integridade informacional: a responsabilidade científica e socioambiental da Ciência da Informação diante da urgência climática". Na parte inferior da capa, há informações institucionais: No canto esquerdo, o logo da UFSC. Ao lado, o texto "Departamento de Ciência da Informação", "Programa de Pós-graduação em Ciência da Informação" e "Portal de Periódicos UFSC". Abaixo, a data "2026", o volume "V. 31" e o ISSN 1518-2924. No canto inferior direito, o logo da publicação, que consiste em um escudo roxo com as letras "EB" estilizadas em laranja. A capa utiliza as cores roxo, branco e laranja, com a maior parte da imagem ocupada pelo cenário do solo e as mãos. A arte visual e o tema do título da publicação sugerem um foco na interseção entre a ciência, a informação e as questões ambientais, como a crise climática.

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2025-10-29

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MEDEROS-ISAAC, Betsy; PUPO-MÉNDEZ, Karen; TARANO-ARTIGAS, Oridayma; RAMOS-AZCUY, Fridel Julio; GUERRA-BRETAÑA, Rosa Mayelin. Organizational intelligence in the mining industry: strategic foresight for success. Encontros Bibli: electronic journal of library science, archival science and information science, Florianópolis/SC, Brasil, v. 31, p. 1–21, 2025. DOI: 10.5007/1518-2924.2026.e107575. Disponível em: https://periodicos.ufsc.br/index.php/eb/article/view/107575. Acesso em: 12 mar. 2026.

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Vol. 31 (2026): Ethics and informational integrity in the climate emergency: the socio-environmental responsibility of Information Science.

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