Por uma beleza consciente: os motivos ocultos por trás da preferência de consumidoras por cosméticos veganos

Autores

DOI:

https://doi.org/10.5007/2175-8077.2024.e80384%20

Palavras-chave:

Teoria do comportamento planejado, Veganismo, Cosméticos veganos, Comportamento do consumidor, Intenção de compra

Resumo

Objetivo: Compreender o comportamento do consumidor vegano em relação à intenção de compra de cosméticos de origem vegetal, utilizando a Teoria do Comportamento Planejado (TCP).

Metodologia/abordagem: Realização de entrevistas semiestruturadas com dez mulheres veganas de diferentes estados do Brasil. Posteriormente, condução de pesquisa qualitativa e descritiva, seguida pela Análise de Núcleo de Sentido (ANS).

Originalidade/relevância: A originalidade deste estudo reside na aplicação da Teoria do Comportamento Planejado (TCP) ao contexto específico do comportamento de compra de cosméticos veganos, preenchendo uma lacuna na literatura acadêmica. Além disso, a pesquisa destaca a importância crescente do veganismo e da sustentabilidade no mercado de produtos de beleza.

Principais resultados: Os resultados revelaram a presença dos três principais fatores influenciadores do comportamento do consumidor vegano na intenção de compra: atitude, normas subjetivas e controle comportamental percebido. Estes fatores afetam a decisão de compra de produtos veganos.

Contribuições teóricas: As contribuições teóricas deste estudo incluem a confirmação da relevância da TCP na compreensão do comportamento do consumidor vegano, bem como a identificação da predominância da atitude sobre as normas subjetivas e o controle comportamental percebido na intenção de compra de cosméticos veganos. 

Contribuições para a gestão: Este estudo contribui para a gestão ao fornecer insights sobre como melhor direcionar estratégias de marketing para atender às necessidades e preferências dos consumidores veganos. Ao reconhecer a importância das questões éticas, ambientais e de saúde associadas ao veganismo, as organizações podem desenvolver produtos mais alinhados com os valores desse público, promovendo assim a sustentabilidade e a responsabilidade social corporativa.

Biografia do Autor

Aline Francilurdes Nery do Vale, Universidade Federal do Rio Grande do Norte

Doutoranda em Administração pela Universidade Federal do Rio Grande do Norte (UFRN) e Mestra em Administração pela Universidade Federal Rural do Semi-Árido (PPGA/UFERSA)

Agostinha Mafalda Barra de Oliveira , Universidade Federal Rural do Semi-Árido

Doutora em Psicologia Social e Antropologia das Organizações pela Universidad de Salamanca. Mestra em Administração pela Universidade Federal de Santa Catarina (UFSC). Docente da Universidade Federal Rural do Semi-Árido (UFERSA). 

Juliana Carvalho de Sousa, Universidade Federal Rural do Semi-Árido

Doutora em Administração pela Universidade Potiguar (UNP). Mestra em Administração pela Universidade Estadual do Ceará (UECE). Docente da Universidade Federal Rural do Semi-Árido (UFERSA). 

Referências

Ahmed, N., Li, C., Khan, A., Qalati, S. A., Naz, S, & Rana, F. (2021). Purchase intention toward organic food among young consumers using theory of planned behavior: role of environmental concerns and environmental awareness. Journal of Environmental Planning and Management, 64(5), 796-822. https://doi.org/10.1080/09640568.2020.1785404

Ajzen, I. (2008). Consumer attitudes and behavior. In: C. P. Haugtvedt, P. M. Herr, & F. R. Kardes (Eds.), Handbook of consumer psychology (pp. 525-548). Lawrence Erlbaum Associates.

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T

Aliedan, M. M., Elshaer, I. A., Alyahya, M. A., & Sobaih, A. E. (2022). Influences of university education support on entrepreneurship orientation and entrepreneurship intention: application of theory of planned behavior. Sustainability, 14(20), 13097. http://dx.doi.org/10.3390/su142013097

Alnasser, A., & Alomran, N. (2023). The motivations and practices of vegetarian and vegan Saudis. Scientific Reports, 13(1), 9742. https://doi.org/10.1038/s41598-023-36980-x

Amoako, G. K., Dzogbenuku, R. K., & Abubakari, A. (2020). Do green knowledge and attitude influence the youth’s green purchasing? Theory of Planned Behavior. International Journal of Productivity and Performance Management, 68(8), 1609-1626. https://doi.org/10.1108/IJPPM-12-2019-0595

Arvola, A., Vassallo, M., Dean. M., Lampila, P. Saba, A., Lähteenmäki, L., & Shepherd, R. (2008). Predicting intentions to purchase organic food: the role of affective and moral attitudes in the Theory of Planned Behaviour. Appetite, 50(2-3), 443-454. https://doi.org/10.1016/j.appet.2007.09.010

Ashrafi, E., Mansourian, M., Ebadi Fard Azar, F., Rahideh, S. T., Ezadi, B., & Osmani, F. (2023). Investigation of factors related to healthy eating behavior based on the developed theory of planned behavior in adolescents. Journal of Education and Health Promotion, 12, 274. https://doi.org/10.4103/jehp.jehp_904_22

Associação Brasileira da Indústria de Higiene Pessoal, Perfumaria e Cosméticos [ABIHPEC]. (2015). Panorama do setor HPPC. https://abihpec.org.br/publicacao/panorama-do-setor-2015

Ates, H., Demir, G., & Caliskan, C. (2021). Determinants of science teachers’ healthy eating behaviors: combining health belief model and theory of planned behavior. Journal of Baltic Science Education, 20(4), 573-589. http://dx.doi.org/10.33225/jbse/21.20.573

Bardin, L. (1997). Análise de conteúdo. Edições 70 Ltda.

Barrett, J. & Raskoff, S. Z. (2023). Ethical veganism and free riding. Journal of Ethics and Social Philosophy, 24(2), 184-212. http://dx.doi.org/10.26556/jesp.v24i2.2334

Branco, T. V. C., Watanabe, E. A. M., & Alfinito, S. (2019). Consciência saudável e confiança do consumidor: um estudo sobre a aplicação da Teoria do Comportamento Planejado na compra de alimentos orgânicos. Revista de Gestão Social e Ambiental, 13(1), 2-20. http://dx.doi.org/10.24857/rgsa.v13i1.1730

Carringa, M., & Attalla, A. (2001). The myth of the ethical consumer: do ethics matter in purchase behaviour? Journal of Consumer Marketing, 18(7), 560-577. https://doi.org/10.1108/07363760110410263

Cavalcante, R. B., Calixto, P., & Pinheiro, M. M. K. (2014). Análise de conteúdo: considerações gerais, relações com a pergunta de pesquisa, possibilidades e limitações do método. Informação e Sociedade: Estudos, 24(1), 13-18. https://periodicos.ufpb.br/index.php/ies/article/view/10000

Chai, C. S., Wang, X., & Xu, C. (2020). An extended theory of planned behavior for the modelling of Chinese secondary school students’ intention to learn artificial intelligence. Mathematics, 8(11), 2089. https://www.mdpi.com/2227-7390/8/11/2089#

Chan, Y., Hsia, Y., Shih, C., & Ting, Y. (2023). The study on plant-based diet cognition and consumer behavior in Taiwan. International Journal of Organizational Innovation, 15(3), 80-98. https://www.ijoi-online.org/attachments/article/426/1280%20Final.pdf

Churchill, G. A., & Peter, J. P. (2010). Marketing: criando valor para os clientes. Saraiva.

Çoker, E. N., & Linden, S. V. D. (2020). Fleshing out the Theory of Planned of Behavior: meat consumption as an environmentally significant behavior. Current Psychology, 41(2),1-10. https://link.springer.com/article/10.1007/s12144-019-00593-3

Cole, K. (2019). Vegan beauty: Is 90% Right 100% Wrong? Navigating blurred contours across the vegan beauty category. Beauty Packaging. https://www.beautypackaging.com/contents/view_online-exclusives/2019-08-29/vegan-beauty-is-90-right-100-wrong/

Correia, E., Sousa, S., Viseu, C., & Leite, J. (2022). Using the theory of planned behavior to understand the students’ pro-environmental behavior: a case-study in a Portuguese HEI. International Journal of Sustainability in Higher Education, 23(5), 1070-1089. https://doi.org/10.1108/IJSHE-05-2021-0201

Davis, N., Dermody, N. J., Koetse, M., & van Voorn, G. A. K. (2024). Identifying personal and social drivers of dietary patterns: an Agent-Based Model of Dutch consumer behavior. Journal of Artificial Societies and Social Simulation, 27(1), 4. https://doi.org/10.18564/jasss.5020

Ding, Z., Wen, X., Zuo, J., & Chen, Y. (2023). Determinants of contractor’s construction and demolition waste recycling intention in China: Integrating Theory of Planned Behavior and norm activation model. Waste Management, 161, 213-224. https://doi.org/10.1016/j.wasman.2023.03.005

D'Souza, C., Brouwer, A. R, & Singaraju, S. (2022). Veganism: Theory of planned behaviour, ethical concerns and the moderating role of catalytic experiences. Journal of Retailing and Consumer Services, 66, 102952. https://doi.org/10.1016/j.jretconser.2022.102952

Echchad, M, & Ghaith, A. (2022). Purchasing intention of green cosmetics using the Theory of Planned Behavior: the role of perceived quality and environmental consciousness. Journal of Medical Marketing, 10(1), 62-71. https://www.researchgate.net/publication/359620398_Purchasing_intention_of_green_cosmetics_using_the_theory_of_planned_behavior_The_role_of_perceived_quality_and_environmental_consciousness

Entertainment Close-up. (2018). Perfect365: 36% of women prefer to purchase cruelty-free beauty. https://www.cosmeticsbusiness.com/news/article_page/36_of_women_prefer_to_purchase_cruelty-free_beauty/141714

Festinger, L. (1975). Teoria da dissonância cognitiva. Zahar, 1975.

Fishbein, M., & Ajsen, I. (1975). Belief, attitude, intention, and behavior: an introduction to theory and research. Addison-Wesley.

Fonseca-Santos, B., Corrêa, M. A., Chorilli, M. (2015). Sustainability, natural and organic cosmetics: consumer, products, efficacy, toxicological and regulatory considerations. Brazilian Journal of Pharmaceutical Science, 51(1), 17-26. https://doi.org/10.1590/S1984-82502015000100002

Fuentes, C., & Fuentes, M. (2023). Making alternative proteins edible: market devices and the qualification of plant-based substitutes. Consumption and Society, 2(2), 200-219. http://dx.doi.org/10.1332/VDGL1508

Fuller, J. (2016). The cultural creation of affect amongst vegan consumers: An ethnographic analysis of online consumption communities. [Master’s thesis, Lund University, Sweden]. https://lup.lub.lu.se/student-papers/search/publication/8887555.

Gallagher, C. T., Hanley, P., & Lane, K. E. (2021). Pattern analysis of vegan eating reveals healthy and unhealthy patterns within the vegan diet. Public Health Nutrition, 25(5), 1-11. Advance online publication. https://doi.org/10.1017/S136898002100197X

Ghaffari, M., Rodrigo, P. G. K., Ekinci, Y., & Pino, G. (2022). Consumers’ motivations for adopting a vegan diet: a mixed‐methods approach. International Journal of Consumer Studies, 46(4), 1193-1208. https://doi.org/10.1111/ijcs.12752

Glaser, B. G., & Strauss, A. L. (2017). The discovery of Grounded Theory: strategies for qualitative research. Routledge.

Godoy, A. S. (1995). A pesquisa qualitativa e sua utilização em administração de empresas. Revista de Administração de Empresas, 35(4), 65-71. https://doi.org/10.1590/S0034-75901995000400008

Judge, M., Fernando, J. W., & Begeny, C. T. (2022). Dietary behaviour as a form of collective action: a social identity model of vegan activism. Appetite, 168, 105730. https://doi.org/10.1016/j.appet.2021.105730

Habib, M. D., Alghamdi, A, Sharma, V., Mehrotra, A., & Bafghish, S. (2024). Diet or lifestyle: consumer purchase behavior of vegan retailing. a qualitative assessment. Journal of Retailing and Consumer Services, 76, 103584. http://dx.doi.org/10.1016/j.jretconser.2023.103584

Hargreaves, S. M., Rosenfeld, D. L., Moreira, A. V. B., & Zandonadi, R. P. (2023). Plant-based and vegetarian diets: an overview and definition of these dietary patterns. European journal of nutrition, 62(3), 1109–1121. https://doi.org/10.1007/s00394-023-03086-z

Kumar, N., Garg, P., Singh, S. (2022). Pro-environmental purchase intention towards eco-friendly apparel: augmenting the Theory of Planned Behavior with perceived consumer effectiveness and environmental concern. Journal of Global Fashion Marketing, 13(2), 134-150. https://doi.org/10.1080/20932685.2021.2016062

Larsson, C. L., Rönnlund, U., Johansson, G., & Dahlgren, L. (2003). Veganism as status passage: the process of becoming a vegan among youths in Sweden. Appetite, 41(1), 61-67. https://doi.org/10.1016/s0195-6663(03)00045-x

Le, T. (2019). Vegan trend in consumer buying behaviour. [Bachelor´s thesis, Oulu University of Applied Sciences, Finland]. https://www.theseus.fi/handle/10024/261114

Liu, D., & Lee, S., & Hwang, J. (2021). Factors related to the intention of healthy eating behaviors based on the theory of planned behavior: focused on adults residing in Beijing, China. Journal of Nutrition and Health, 54(1), 67-75. http://dx.doi.org/10.4163/jnh.2021.54.1.67

Liu, Y. Shi, H., Li, Y. & Amin, A. (2021). Factors influencing Chinese residents’ post-pandemic outbound travel intentions: an extended theory of planned behavior model based on the perception of COVID-19, Tourism Review, 76(4), 871-891. https://doi.org/10.1108/TR-09-2020-0458

Maichum, K., Parichatnon, S., & Peng, K. (2016). Application of the extended Theory of Planned Behavior: Model to investigate purchase intention of green products among Thai consumers. Sustainability, 8(10), 1077. https://www.mdpi.com/2071-1050/8/10/1077#

Martinelli, E., & De Canio, F. (2022). Non-vegan consumers buying vegan food: the moderating role of conformity. British Food Journal, 124(1), 14-30. https://doi.org/10.1108/BFJ-01-2021-0023

Miguel, I., Coelho, A., Bairrada, C. M. (2021). Modelling attitude towards consumption of vegan products. Sustainability, 13(1), 9. https://doi.org/10.3390/su13010009

Miguel, I., Coelho, A., Bairrada, C. M. (2024). Let’s be vegan? Antecedents and consequences of involvement with vegan products: vegan vs. non-vegan. Sustainability, 16(1), 105. https://doi.org/10.3390/su16010105

Neves, L. F. D. (2018). Fatores de influência na intenção de compra de produtos veganos: estudo comparativo do comportamento do consumidor português e brasileiro. [Master’s thesis, Universidade de Coimbra. Portugal]. https://estudogeral.uc.pt/bitstream/10316/84543/1/Disserta%C3%A7%C3%A3o%20-%20Inten%C3%A7%C3%A3o%20de%20Compra%20-%20Lu%C3%ADs%20Neves_Final.pdf

Nunes, L. P., Dutra, F. M., & Borges, J. A. R. (2020). Consumo de peixe: uma aplicação da teoria do comportamento planejado. Revista Brasileira de Administração Científica, 11(1), 189-204. http://dx.doi.org/10.6008/CBPC2179-684X.2020.001.0014

Pape, L., Koenigstorfer, J., & Casper, J. (2024). Sport teams’ promotion of plant-based food consumption among fans. Sport Management Review, 27(1), 150-174. https://doi.org/10.1080/14413523.2023.2259146

Park, E., & Kim, S. (2022). Veganism during the COVID-19 pandemic: Vegans’ and non-vegans’ perspectives. Appetite, 175, 106082. https://doi.org/10.1016/j.appet.2022.106082

Patch, C. S., Tapsell, L. C., & Williams, P. G. (2005). Attitudes and intentions toward purchasing novel foods enriched with omega-3 fatty acids. Journal of Nutrition Education and Behavior, 37(5), 235-241. https://doi.org/10.1016/s1499-4046(06)60277-7

People for the Ethical Treatment of Animals [Peta]. (2024). Peta’s Beauty without bunnies program. Vegan companies that don’t test on animals. https://crueltyfree.peta.org/wp-content/uploads/vegan-companies.pdf

Pereira, F. S. (2019). O abolicionismo pragmático como instrumento de libertação animal. [Master’s thesis, Universidade do Vale do Rio dos Sinos, Brasil]. 2019. http://www.repositorio.jesuita.org.br/handle/UNISINOS/7962

Prodanov, C. C., & Freitas, E. C. (2013). Metodologia do trabalho científico: métodos e técnicas da pesquisa e do trabalho acadêmico (2nd ed.). Freevale, 2013.

Regan, T. (1983). Animal rights, human wrongs. In: Miller, H B., & Williams, W. H. (Eds.). Ethics and animals (pp. 19-43). Humana Press.

Regan, T. (2006). Jaulas vacias: el desafío de los derechos de los animales. Fundación Altarriba.

Ros, A. R. (2016). O crescimento da indústria de cosméticos no Brasil no século XXI. [Bachelor´s thesis, Universidade Federal da Paraíba, Brasil]. http://acervodigital.ufpr.br/handle/1884/45699. 05/04/2020

Rosenfeld, D. L., Rothgerber, H., & Tomiyama, A. J. (2024). When meat-eaters expect vegan food to taste bad: veganism as a symbolic threat. Group Processes & Intergroup Relations, 27(2) 453-468. https://doi.org/10.1177/13684302231153788

Rosenfeld, D. L., & Tomiyama, A. J. (2020). Taste and health concerns trump anticipated stigma as barriers to vegetarianism. Appetite, 144, 104469. https://doi.org/10.1016/j.appet.2019.104469

Ruuskanen, M. (2019). The influence of Cruelty-Free Label in consumer decision-making process. [Master’s thesis, LUT University, Lappeenranta, Finland]. https://lutpub.lut.fi/handle/10024/158975

Saari, U. A., Herstatt, C., Tiwari, R., Dedehayir, O., & Mäkinen, S. J. (2021). The vegan trend and the microfoundations of institutional change: A commentary on food producers’ sustainable innovation journeys in Europe. Trends in Food Science & Technology, 107, 161-167. https://doi.org/10.1016/j.tifs.2020.10.003

Santos, R. C., Silva, M. J. B., Costa, M. F., & Batista, K. (2023). Go vegan! digital influence and social media use in the purchase intention of vegan products in the cosmetics industry. Social Network Analysis and Mining, 13(1), 49. https://doi.org/10.1007/s13278-023-01034-7

Schiffman, L. G., & Kanuk, L. L. (2009). Comportamento do consumidor (9th. ed.). LTC.

Schinaider, A. D., & Silva, L. X. (2018, October 25-26). Consumidor vegano: uma análise de variáveis que definem seu perfil e suas motivações [Paper presentation]. Simpósio da Ciência do Agronegócio, Porto Alegre, Brasil. https://www.ufrgs.br/cienagro/wp-content/uploads/2018/10/Consumidor-Vegano-uma-an%C3%A1lise-de-vari%C3%A1veis-que-definem-seu-perfil-e-suas-motiva%C3%A7%C3%B5es.pdf

Serviço Brasileiro de Apoio às Micro e Pequenas Empresas [Sebrae]. (2021). Guia de tendências 2022/2023: consumo e mercado no pós-pandemia. https://www.sebraepr.com.br/tendencias/wp-content/uploads/2021/11/guia-tendencias_22-23_SebraePR1.pdf?trk=public_post_comment-text

Serviço Brasileiro de Apoio às Micro e Pequenas Empresas [Sebrae]. (2023). Oportunidades do mercado vegano e vegetariano. https://digital.sebraers.com.br/blog/mercado/oportunidades-do-mercado-vegano-e-vegetariano

Shah, S., & Joshi, H. T. (2024). Factors shaping the adoption of sustainable vegan diets. International Journal of Consumer Studies, 48(2), e13034. https://doi.org/10.1111/ijcs.13034

Soliman, M. (2021). Extending the Theory of Planned Behavior to predict tourism destination revisit intention. International Journal of Hospitality & Tourism Administration, 22(5), 524-549. https://doi.org/10.1080/15256480.2019.1692755

Solomon, M. R. (2021). O comportamento do consumidor: comprando, possuindo e sendo. (9th. ed.) Bookman.

Su, Y., Zhu, Z., Chen, J., Jin, Y., Wang, T., Lin, C., & Xu, D. (2021). Factors influencing entrepreneurial intention of university students in China: integrating the perceived university support and Theory of Planned Behavior. Sustainability, 13(8), 4519, 2021. https://doi.org/10.3390/su13084519

Suzina, A. C. (2019). Dissonância crítica e solidária: a contribuição das midas populares ao processo de mudança social. Chasqui. Revista Latinoamericana de Comunicación, 140, 147-162. http://dx.doi.org/10.16921/chasqui.v0i140.3874

The Vegan Society. (2020). History. We’ve come a long way! https://www.vegansociety.com/about-us/history

Trigueiro, A. (2013). Consumo, ética e natureza: o veganismo e as interfaces de uma política de vida. Revista Internacional Interdisciplinar - INTERthesis, 10(1), 237-260. http://dx.doi.org/10.5007/1807-1384.2013v10n1p237

Ulker-Demirel, E., & Ciftci, G. (2020). A systematic literature review of the theory of planned behavior in tourism, leisure and hospitality management research. Journal of Hospitality and Tourism Management, 43, 209-219. https://doi.org/10.1016/j.jhtm.2020.04.003

Yin, Z., Li, B., Li, S., Ding, J., & Zhang, L. (2022). Key influencing factors of green vegetable consumption in Beijing, China. Journal of Retailing and Consumer Services, 66, 102907. https://doi.org/10.1016/j.jretconser.2021.102907

Yuriev, A., Dahmen, M., Paillé, P., Boiral, O., & Guillaumie, L. (2020). Pro-environmental behaviors through the lens of the theory of planned behavior: a scoping review. Resources, Conservation and Recycling, 155, 104660. https://doi.org/10.1016/j.resconrec.2019.104660

Publicado

09-10-2024

Como Citar

Nery do Vale, A. F., Barra de Oliveira, A. M., & Juliana Carvalho de Sousa. (2024). Por uma beleza consciente: os motivos ocultos por trás da preferência de consumidoras por cosméticos veganos. Revista De Ciências Da Administração, 26(66), 1–26. https://doi.org/10.5007/2175-8077.2024.e80384

Artigos Semelhantes

1 2 3 4 5 6 7 8 9 10 > >> 

Você também pode iniciar uma pesquisa avançada por similaridade para este artigo.