Hospital Accreditation: Challenges and Results

Authors

DOI:

https://doi.org/10.5007/2175-8077.2025.e98377

Keywords:

Accreditation, Hospital organization, Performance

Abstract

Objective – This article aims to analyze aspects related to the challenges and results arising from the accreditation process and their relationship with perceived hospital organizational performance.

Methodology – The sample was made up of 88 respondents from hospital organizations in the South region of Brazil, being collected for accessibility and convenience. Canonical correlation analysis was used to process and analyze the data.

Originality/relevance – The importance and contribution of this study lies in exploring how challenges and outcomes interrelate with perceived hospital performance, thus shedding light on related topics.

Results – The results obtained with the accreditation process are correlated with the perceived hospital organizational performance (H1), as the strength of association between the dimensions presented a high and significant coefficient of variation (0.869 – p-value of 0.000), a canonical R2 of 0.755 considerable and Wilks' Lambda (0.242) close to zero. In contrast, aspects related to challenges arising from the accreditation process (H2) did not demonstrate a statistically significant relationship.

Theoretical contributions – Contributed to the proposition of a model to analyze perceived performance and its relationship with the challenges and results originating in the process of implementing and maintaining the hospital accreditation method.

Contributions to management – Pragmatically, the study allows managers to understand which attitudes and actions can create obstacles in the implementation and maintenance of accreditation and interpret which processes and practices must be maintained permanently.

Author Biographies

Luciano Trentin, Universidade Regional de Blumenau - FURB

Qualification: PhD in Accounting Sciences and Administration from the Fundação Universidade Regional de Blumenau - FURB (2021); Master in Production Engineering from Centro Universitário Tupy - UNISOCIESC (2017); Specialist in Controllership and Finance from the Pontifical Catholic University of Paraná - PUC (2011) and Human Resources Management from the University of the West of Santa Catarina - UNOESC (2000); Graduated in Administration from the University of Planalto Catarinense - UNIPLAC (1999). Guest professor at the University of Vale do Itajaí - UNIVALI of the Lato Sensu Postgraduate course in Specialization in Occupational Safety Engineering and Industrial Maintenance Engineering; Professor at the Regional University of Blumenau - FURB of the Undergraduate courses in Administration, Accounting Sciences and Information Systems. Content professor at the Leonardo da Vinci University Center - UNIASSELVI. 20 years of experience in the areas of Executive Management of Human Resources, Quality and General Administration in large companies, in growth, transformation, merger and acquisition processes. Focus on strategic positioning, efficient resource management, factory management and operations, innovation, technology and finance, having worked in companies such as: Klabin, Teleperformance, Univali, Unoesc, Arxo and CMJ Têxtil. He works with research and teaching mainly on the following topics: human resources management; quality management; lean manufacturing; organizational maturity models; occupational hygiene. Works with research mainly on the following topics: Human Resources Management; Quality management; Lean Manufacturing; Organizational Maturity Models; Relationship with Stakeholders; and Occupational Hygiene.

Gérson Tontini, Universidade Regional de Blumenau - FURB

Qualification: Doctor in Mechanical Engineering and Post Doctorate in Administration.

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2025-12-29

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Trentin, L., & Tontini, G. (2025). Hospital Accreditation: Challenges and Results. Revista De Ciências Da Administração, 27(67), 1–32. https://doi.org/10.5007/2175-8077.2025.e98377

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