The influence of culture, HR and top management on knowledge management
DOI:
https://doi.org/10.5007/2175-8077.2023.e84366Keywords:
Knowledge management, Stages, Culture, Human resources, LeadershipAbstract
The research aims identify and describe the influence of culture, people management and top management in the development of knowledge management. This study conducted a survey answered by 125 managers of a Technology-Based Company, which is nationally and internationally recognized due to its high innovation rates. The results evidencing that: the culture becomes more collaborative and focused on learning during the development of the stages; the reward, an aspect highly cited by the literature as essential to knowledge management development, showed a decrease at the stage two; the coordination and motivation of top management impact notably the stage two. This research contributes to identify and to describe, empirically for the first time, the influence of culture, people management and top management on development of knowledge management practices.
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