The digital exclusion and its interference in the development process in information literacy of the users of the National Service of Industrial Learning Minas Gerais (SENAI/MG) library city of Matozinhos
DOI:
https://doi.org/10.5007/1518-2924.2014v19n41p157Keywords:
Library, Information Literacy, Study Users, Digital Exclusion, National Industrial Apprenticeship ServiceAbstract
The article discusses how the digital exclusion can harm users of the National Industrial Apprenticeship Service (SENAI/MG) of the city of Matozinhos library on your development process in information literacy. In order to discover, identify interests and know the habits of its users, the library of SENAI/MG Matozinhos, in partnership with the library of SENAI/ MG Pedro Leopoldo developed and applied a questionnaire to all students in order to improve the products and services offered. Among the various issues had applied some related knowledge about the information technology area, which were essential to establish the relationship between the digital exclusion and information literacy. Through the analysis of the results identified that the asker has doubts, difficulties and lack sufficient for the use of computer software and found it basic knowledge. These factors inhibit its initiative to uncover the workings of this tool and keep you from having enough time to conduct research on the Internet, develop their homework and know the appropriate information sources autonomy.
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