Incidencia de las tecnologías de la información y las telecomunicaciones en los hoteles españoles

Fernando J. Garrigós-Simón

doi:10.5007/1518-2924.2008v13nesp2p1

Impact of information and communication technologies in spanish hotels

Authors

Fernando J. Garrigós-Simón Universidade Federal de Santa Catarina, Bacharel em Biblioteconomia - UFSC

DOI:

https://doi.org/10.5007/1518-2924.2008v13nesp2p1

Keywords:

Information and Communication Technologies, Structural Equations, Hospitality Sector

Abstract

The introduction of Information and Communication Technologies has brought about a change in company behaviour. This change has proved to be of particular importance in the tourism sector, due to its own peculiarities. This work examines how the development of new technologies has affected the way in which tourism enterprises compete and develop their tasks. In addition our work tests empirically the impact that the development of information technologies inside the enterprise has on the explanation of firm performance. In order to achieve this aim we use a questionnaire addressed to hospitality managers, and Structural Equations Modelling methodology. The study highlights the benefits associated with the use of IT, together with possible formulae to improve the managerial task.

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Author Biography

Fernando J. Garrigós-Simón, Universidade Federal de Santa Catarina, Bacharel em Biblioteconomia - UFSC

Estudante de Biblioteconomia UFSC Bolsista no Portal de Periodicos da UFSC

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Published

2008-12-22

How to Cite

GARRIGÓS-SIMÓN, Fernando J. Impact of information and communication technologies in spanish hotels. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, [S. l.], v. 13, n. 26, p. 1–22, 2008. DOI: 10.5007/1518-2924.2008v13nesp2p1. Disponível em: https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13nesp2p1. Acesso em: 18 may. 2024.

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Issue

Edição Especial Segundo semestre 2008

Section

Articles

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