Competencies in Managing Minority Groups: A Study in a Multinational Agribusiness Company in Brazil
DOI:
https://doi.org/10.5007/2175-8077.2026.e101215Keywords:
Managerial Competencies, Diversity Management, Minoritized Groups, Agribusiness, InclusionAbstract
Objective: To investigate the competencies required for the management of minority groups in a multinational agribusiness organization operating in Brazil, highlighting the importance of diversity in the organizational agenda.
Methodology: Quantitative research based on a case study and survey technique.
Relevance: Diversity management is a growing topic, but still insufficient to address organizational disparities. This study provides an overview of the competencies required to promote more inclusive and plural organizational cultures.
Main Results: The most valued competencies include emotional intelligence, adaptability, and intercultural competencies. Managers with high emotional intelligence create more inclusive and motivating work environments. Adaptability is crucial to accommodate the diverse needs of professionals and to respond to unexpected situations. Intercultural competencies enable effective navigation through the organization's cultural diversity.
Theoretical Contributions: This study highlights the importance of developing specific competencies for effective diversity and inclusion management, suggesting the need for continuous training programs to enhance these competencies.
Social Contributions: The implementation of diversity policies, along with committed and competent leadership, can increase job satisfaction and talent retention, contributing to the overall effectiveness of the organization. This study offers valuable information for managers and policymakers in human resources, particularly in the agribusiness sector.
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