V. 9, n. 19, set./dez. de 2007

Articles

• Communication in the definition of an information: a case study in a public organization

  Tricia Munari Pereira, Maria Terezinha Angeloni

  11-33

  • PDF/A (Português (Brasil))

• Supply chain in brazilian automobile industry: production organization, performance and innovations

  Mario Sacomano Neto, Silvio Roberto Ignacio Pires

  34-53

  • PDF/A (Português (Brasil))

• Relations between satisfaction, customer’s retention and profitability of planes healthcare’s consumer

  Luciana Cláudia Piva, Luis André Wernecke Fumagalli, Paulo De Paula Baptista, Wesley Vieira da Silva

  54-80

  • PDF/A (Português (Brasil))

• Popular product development: strategy, innovation and decision making

  Maria Cecília Sobral, Fábio Lotti Oliva, Abraham Sin Oih Yu, Celso Cláudio de Hildebrand e Grisi, Silvio Aparecido dos Santos

  81-102

  • PDF/A (Português (Brasil))

• The impact of social and environmental responsibility on the internationalization process: a case study of Eletro Aço Altona

  Vanessa Fraga Souza, Marialva Tomio Dreher, Mohamed Amal

  103-126

  • PDF/A (Português (Brasil))

• Virtual experiences in business administration learning

  Jesse Alves Amâncio, Carlos Alberto Gonçalves, Marlusa Gosling, Cid Gonçalves Filho

  127-146

  • PDF/A (Português (Brasil))

• The efficiency and the effectiveness of strategic management: from strategic planning to organizational change

  Rolando Juan Soliz Estrada, Martinho Isnard Ribeiro de Almeida

  147-178

  • PDF/A (Português (Brasil))

• Performance evaluation by competences: the reality of CODT - Centro Oftalmológico de Diagnose e Terapêutica

  Kelly Cristina Benetti, Dante Marciano Girardi, Marcos Baptista Lopez Dalmau, Pedro Antônio de Melo, Maria Del Carmem Parrino

  179-198

  • PDF/A (Português (Brasil))