Acreditación Hospitalaria: Retos y Resultados
DOI:
https://doi.org/10.5007/2175-8077.2025.e98377Palabras clave:
Acreditación, Actuación, Organización hospitalariaResumen
Objetivo – Este artículo tiene como objetivo analizar aspectos relacionados con los desafíos y resultados derivados del proceso de acreditación y su relación con el desempeño organizacional hospitalario percibido.
Metodología – La muestra estuvo compuesta por 88 encuestados de organizaciones hospitalarias de la región sur de Brasil, siendo recolectados por accesibilidad y conveniencia. Se utilizó análisis de correlación canónica para el procesamiento y análisis de datos.
Originalidad/relevancia: la importancia y la contribución de este estudio radica en explorar cómo los desafíos y los resultados se interrelacionan con el desempeño hospitalario percibido, arrojando así luz sobre temas relacionados.
Resultados – Los resultados obtenidos con el proceso de acreditación se correlacionan con el desempeño organizacional hospitalario percibido (H1), ya que la fuerza de asociación entre las dimensiones presentó un coeficiente de variación alto y significativo (0,869 – p-valor de 0,000), un R2 canónico de 0,755 considerable y el Lambda de Wilks (0,242) cercano a cero. Por otro lado, los aspectos relacionados con los desafíos derivados del proceso de acreditación (H2) no demostraron una relación estadísticamente significativa.
Contribuciones teóricas – Contribuyó a la propuesta de un modelo para analizar el desempeño percibido y su relación con los desafíos y resultados derivados del proceso de implementación y mantenimiento del método de acreditación hospitalaria.
Contribuciones a la gestión – Pragmáticamente, el estudio permite a los directivos comprender qué actitudes y acciones pueden crear obstáculos en la implementación y mantenimiento de la acreditación e interpretar qué procesos y prácticas deben mantenerse de forma permanente.
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