Roadmaps for Competitive Intelligence units development from the perspective of reference models
DOI:
https://doi.org/10.5007/1518-2924.2013v18n38p65Keywords:
Competitive Intelligence (CI), CI Roadmap, Reference Model, Herring and Leavitt, Hedin and ThiemeAbstract
Reference models are theoretical elaborations created to shape the development of organizational processes and operations. The ISO series and the Baldrige Criteria for Performance Excellence Framework are examples of such models as well as the roadmaps for Competitive Intelligence (CI) development proposed in Herring and Leavitt (2011) and Hedin and Thieme (2010). This article analyzes the CI roadmaps using the reference models literature, creating a conceptually consistent understanding of its strengths and limitations. Therefore, a literature research related to reference models and CI roadmaps was performed, followed by the roadmaps evaluation according to the Fette, Loss and Zwicker (2005) model, resulting in the description of strengths and limitations that roadmaps may bring to the CI units. By using a new theoretical approach for CI roadmaps study, this work expands the understanding of them beyond the reading of their original articles could provide, allowing a more conscious decision about their use.
Downloads
References
CARDOSO, R. Construção de modelos de gestão articulados por modelos de referência: uma investigação sobre o uso dos modelos de referência de qualidade e excelência.Rio de Janeiro, 2008. 161f. Tese (Doutorado). Programa de Pós-Graduação em Engenharia de Produção, Universidade Federal do Rio de Janeiro. Rio de Janeiro, RJ, 2008
CARDOSO, R.; SPIEGEL, T.; MAURICIO, C.V.C. A integração de modelos de referência à gestão na promoção da visão sistêmica e do ajuste organizacional: uma discussão conceitual. In: ENCONTRO NACIONAL DE ENGENHARIA DE PRODUÇÃO, 29, 2009, Salvador. Anais... Salvador: ABEPRO, 2009. p. 1-12. Disponível em: http://biblioteca.gpi.ufrj.br/xmlui/handle/1/79> Acesso em: 22 nov. 2012.
CHOO, C. W. A organização do conhecimento: como as organizações usam a informação para criar significado, construir conhecimento e tomar decisões. 2. ed., São Paulo: Senac, 2006. 425 p
DE BES, F. T.; KOTLER, P. A bíblia da inovação: princípios fundamentais pata levar a cultura da inovação contínua às organizações. São Paulo: Lua de papel, 2011
FAHEY, L. The Future DirectionofCompetitiveIntelligence: some reflections. CompetitiveIntelligence Magazine, v. 12, n. 1, p. 17-22, jan./fev. 2009.
FETTKE, P.; LOOS, P. (Eds.) Reference Modeling for Business Systems Analysis.Heshey: Idea Group Publishing, 2007. 389 p.
FETTKE, P.; LOOS, P. Classification of Reference Models: a methodology and its application. Information Systems and e-Business Management, v. 1, n. 1, p. 35-53, jan./mar. 2003.
FETTKE, P.; LOOS, P.; ZWICKER, J. Business Reference Model: survey and classification. In: INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT, 3, 2005, Nancy (França). Proceedings...Nancy: LORIA, 2005. p. 1-15. Disponível em: <http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.105.5293&rep=rep1&type=pdf.>Acessoem: 15 nov. 2012.
HARRISON, M.I.; SHIROM, A. Organizational Diagnosis and Assessment. Thousand Oaks (California): Sage Publications, 1999. 485 p.
HEDIN, H.; THIEME, J. From firefighters to futurists: a practical roadmap for CI development. Competitive Intelligence Magazine, v. 13, n. 1, p. 25-31, jan./mar. 2010.
HERRING, J. P. World-Class Intelligence Programs.Competitive Intelligence Magazine, v. 9, n. 3, p. 20-25, mai./jun. 2006.
HERRING, J. P.; LEAVITT, J. A.The roadmap to a world-class competitive intelligence program.CompetitiveIntelligence Magazine, v. 14, n. 1, p. 9-28, jan./mar. 2011.
PAGLIUSO, A. T.; CARDOSO, R.; SPIEGEL, T. Gestão organizacional: o desafio da construção do modelo de gestão. São Paulo: Saraiva, 2010. 155 p.
POWELL, T. Intelligence: Developing the Business Case.In: SAWKA, K.; HOHHOF, B. Starting a Competitive Intelligence Function. Alexandria, VA: CompetitiveIntelligence Foundation, 2008.
SENGE, P. A quinta disciplina: arte e prática da organização que aprende. 25. ed., Rio de Janeiro: BestSeller, 2009. 530 p.
SHEHABUDDEEN, N. et al. Representing and approaching complex management issues: Part 1 - Role and definition. 1999. Disponível em: <http://ssrn.com/abstract=1923155>. Acesso em: 17 dez. 2012.
SMARÇARO, J. A construção de um modelo de referência baseado em boas práticas para um setor de estocagem, preparação e movimentação de produtos petroquímicos. Rio de Janeiro, 2009. 202f. Dissertação (Mestrado). Programa de Pós-Graduação em Engenharia de Produção, Universidade Federal do Rio de Janeiro. Rio de Janeiro, RJ, 2009.
SPIEGEL, T.; CAULLIRAUX, H.M. Developing an Organizational Reference Model by Selecting and Integrating Multiple References.Journalof Management Research, v. 4, n. 1, p. 34-56, jan./mar. 2012.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2013 Leonardo Guimarães Garcia
This work is licensed under a Creative Commons Attribution 4.0 International License.
The author must guarantee that:
- there is full consensus among all the coauthors in approving the final version of the document and its submission for publication.
- the work is original, and when the work and/or words from other people were used, they were properly acknowledged.
Plagiarism in all of its forms constitutes an unethical publication behavior and is unacceptable. Encontros Bibli has the right to use software or any other method of plagiarism detection.
All manuscripts submitted to Encontros Bibli go through plagiarism and self-plagiarism identification. Plagiarism identified during the evaluation process will result in the filing of the submission. In case plagiarism is identified in a manuscript published in the journal, the Editor-in-Chief will conduct a preliminary investigation and, if necessary, will make a retraction.
This journal, following the recommendations of the Open Source movement, provides full open access to its content. By doing this, the authors keep all of their rights allowing Encontros Bibli to publish and make its articles available to the whole community.
Encontros Bibli content is licensed under a Creative Commons Attribution 4.0 International License.
Any user has the right to:
- Share - copy, download, print or redistribute the material in any medium or format.
- Adapt - remix, transform and build upon the material for any purpose, even commercially.
According to the following terms:
- Attribution - You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions - You may not apply legal terms or technological measures that legally restrict others from doing anything that the license permits.
As obras deste periódico estão licenciadas com 